SMS Privacy Notice
Last updated: June 29, 2026
This SMS Privacy Notice explains how Whitley & Siddons Holdings, Inc., doing business as Whitley & Siddons, Inc., collects and uses information related to our informational SMS program.
1. Information We Collect
When you opt in to receive SMS messages, place an SMS-enabled order, or manage SMS preferences, we may collect information such as:
- Your name, company name, email address, and mobile phone number;
- Your account, service, order, letting, job, contractor, subcontractor, or planholder preferences;
- Your SMS consent status, consent source, consent date and time, and related website submission details;
- Message history, delivery status, opt-out status, and support requests; and
- Basic technical information such as IP address, browser, device information, referring page, and submission time when forms are submitted online.
2. How We Use SMS Information
We use SMS-related information to:
- Send informational and service-related text messages you have requested or authorized;
- Provide bid results, newly posted job notices, addenda notices, bidder or planholder updates, order confirmations, and related service messages;
- Manage your account, selected services, orders, lettings, and messaging preferences;
- Respond to support requests and troubleshoot delivery issues;
- Maintain consent, opt-out, compliance, security, and business records; and
- Protect against fraud, misuse, spam, unauthorized access, or unlawful activity.
3. No Sale or Sharing of Mobile Opt-In Consent
Whitley & Siddons does not sell your personal information. No mobile opt-in or text message consent will be shared with third parties or affiliates.
4. Service Providers
We may use service providers to help operate our website, customer systems, messaging systems, hosting, analytics, security, support, and recordkeeping. These providers may process information only as needed to provide services to Whitley & Siddons and are not permitted to use SMS consent information for their own marketing purposes.
5. Legal and Compliance Uses
We may use or disclose information when reasonably necessary to comply with laws, regulations, carrier requirements, legal process, audits, fraud prevention, security obligations, or to protect the rights, property, and safety of Whitley & Siddons, our customers, or others.
6. SMS Choices
You may opt out of SMS messages by replying STOP. For help, reply HELP or contact us at support@whitleysiddons.com or 512-477-9491. You may also contact us to update your mobile number or messaging preferences.
7. Retention
We may retain SMS-related information for as long as reasonably needed to provide services, maintain business and compliance records, resolve disputes, enforce agreements, satisfy legal obligations, and document consent and opt-out status.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information in our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children
Our SMS program is intended for business customers and is not directed to children.
10. Changes to This Notice
We may update this SMS Privacy Notice from time to time. Updated notices will be posted on our website.
11. Contact
Whitley & Siddons Holdings, Inc.
DBA Whitley & Siddons, Inc.
Website: https://www.scandot.com
Email: support@whitleysiddons.com
Phone: 512-477-9491